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Product information
U.S. Shipping
VALEDOR Western currently ships domestically to all United States territories.
Fulfillment
All orders are processed and fulfilled within 2-4 business days.
Tracking
All orders include a tracking number that is sent to your email once your order has been fulfilled.
Estimated Delivery Date
Unfortunately, we cannot provide nor guarantee delivery dates since delivery dates are determined by shipping carriers only.
After your order has been fulfilled, a shipping carrier will scan the package and will provide updates on your package accordingly. Please make sure to be attentive the day your package is estimated to deliver to avoid delays and/or issues with delivery.
Fulfillment & Shipping Days
Business days are considered Monday - Friday and excludes Holidays. Please consider these days when placing an order to ensure proper delivery dates for yourself.
IMPORTANT
Please ensure to input your correct shipping address at checkout including all relevant and/or required information such as house numbers, correct street names, apartment, building, suite numbers etc for successful deliveries.
VALEDOR Western does not take responsibility for lost, incorrectly delivered, nor delayed packages for order shipping address information provided incorrectly at checkout.
DISCLAIMER: VALEDOR Western is not responsible for lost or stolen packages as delivery is responsibility for assigned shipping carriers. However, we will do our best to support you with delivery issues regarding your order.
If your tracking information or carrier states that your package was delivered and you have not received it (lost/stolen), you may take this up with the United States Postal Service and can file a claim.
File a USPS claim
File a UPS claim
https://www.ups.com/us/en/support/file-a-claim.page
Returned-To-Sender / Failed Delivery
Your package is being returned to VALEDOR Western's PO Box due to an incorrect, incomplete, or non existent shipping address you provided at checkout. Once the package has been delivered to our PO Box, you will be contacted via email with store credit for the item(s) you ordered. Shipping fee is not credited.
VALEDOR Western reserves the right to refuse a return in order to maintain quality control, safe public health practices, and proper hygiene.
VALEDOR Western accepts returns of eligible items for store credit only, no refunds.
Exchanges are not offered as inventory cannot be held or guaranteed.
Return Policy Conditions
Customer has a 7 day return window from the date their order has been delivered according to the tracking number of their order.
Returned item(s) will be carefully inspected. If item(s) fails to comply with all of the following conditions, the return will not be accepted and will be returned to customer.
In order for a return to be eligible, item must be returned in the following conditions.
- item(s) must be unworn, oder less, damage free, show no signs of worn.
- item(s) must have all tags attached and with original packaging
Final Sale Items
Items that are not eligible for return: all jewelry, belts, hats, bandanas, scarves, and wildrags.
Restocking Fee
There is a 10% restocking fee for returned item(s) that will be deducted from your store credit.
To Return Item(s)
Return shipping labels are not provided. Customer is responsible for return shipping costs and such cost will not be refunded to customer in any manner.
Return Shipping Address
VALEDOR Western Returns
P.O. Box 984
Jurupa Valley, CA 91752
Store Credit
Once a return has passed the return inspection, customer will be provided with store credit via email. The shipping fee from original order is non refundable and will not be credited in this store credit.
Disclaimer: These size charts are for reference and intended to be a general guide, Unless specified otherwise in the item description. There may be a specific size guide for certain products. Fit and sizing may vary depending on the product construction and material. While we strive to ensure accurate sizing and recommendations, please view each product description and materials with care. If you need further guide with your size, contact us via email or direct message.
Tops & Dresses
|
Size |
XS |
S |
M |
L |
|
US Sizing |
1 |
3, 5 |
7, 9 |
11, 13 |
|
Bust (in) |
31-33 |
33-35 |
35-37 |
37-39 |
|
Waist (in) |
24-25 |
26-27 |
28-29 |
30-31 |
|
Hips (in) |
33-34 |
35-36 |
37-38 |
39-40 |
Bottoms
|
Size |
XS |
S |
M |
L |
|
US Sizing |
0, 1 |
3, 5 |
7, 9 |
11, 13 |
|
Waist (in) |
24-25 |
26-27 |
28-29 |
30-31 |
|
Hips (in) |
33-34 |
35-37 |
38-40 |
41-42 |
| Size | XL = 1XL | 2XL | 3XL |
| US Sizing | 14, 16 | 18, 20 | 22, 24 |
| Waist (in) | 38-40 | 42-44 | 46-48 |
| Hips (in | 47-49 | 47-49 | 55-57 |
Jeans
| Jean size | Waist size |
| 1 | 24 |
| 3 | 25 |
| 5 | 26 |
| 7 | 27 |
| 9 | 29 |
| 11 | 30 |
| 13 | 31 |
| 14 | 32 |
| 16 | 34 |
| 18 | 36 |
| 20 | 38 |
| 22 | 40 |
| 24 | 42 |
WANT THE FULL LOOK?
We've got the full look that you can shop for. Liked the boots? Want the necklace? It is all available, here at VALEDOR Western!
STYLING TIPS
F.A.Q.
They appreciate cut and details, things that aren't so obvious.
What payment methods can I use?
We offer different payment methods including major providers like Visa, Mastercard, American Express, Diners Club, and Discover, as well as many different wallets like Apple Pay and Google Pay. We additionally offer Shop Pay and Shop Pay Installments if you would like to pay in payment installments.
Can I purchase items with another currency?
At the moment, we only accept the currency of US Dollar (USD $).
Can I make changes to my order after it’s been placed?
We do everything we can to fulfill orders quickly and unfortunately cannot guarantee to read your request before your order ships out. If your message has been reached before your order ships out, you will know because we will have responded to your message. Otherwise, if your message has not been answered, it is best that you make a new order with the correct information and then let our customer service know.
Can I cancel my order?
Orders cannot be cancelled after being placed. Please input your information carefully when checking out.
